Grocery Delivery FAQ'S

Hi! Thanks for considering Food Run Fix for your grocery delivery needs! Here's all the information about pricing, delivery, hours, etc. You can contact Food Run Fix here via it's contact form about information on this page or leave comments or ask questions!

Hours

Currently, Food Run Fix operates on a three-day schedule. We are open Friday, Saturday, and Sunday with summer hours being Friday, Saturday, & Sunday 9:00 AM - 9:00 PM and winter hours being Friday, Saturday, & Sunday 9:00 AM - 7:00 PM

I'm here to serve you, help you out, and very proud to do so. Don't hesitate to contact me with any concerns you might have! I value you and your business. Thanks for being a customer!


Contact Food Run Fix by phone, mail or email:

Food Run Fix

817 15th Ave Apt 103

Monroe, WI 53566

burgess_rex@yahoo.com

(608) 214-8758

Your personal info will never be saved in any form on this website or in any Food Run Fix business file with the exception of our unlimited delivery package (Of course we have to know you!).

Other than doing business with you, I don't feel the world needs to know your interests unless you want them known. Selling personal information is not a form of income for me.

When you contact Food Run Fix for grocery delivery service, that's what you get, service with no spam (unless subscribing to the newsletter), no selling your information, no nothing but your invisibility, which is exactly what I appreciate when I do business with somebody. That's fair, right? :) I stand by it.

Questions?
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Grocery Delivery Pricing

Residential

One Time Grocery Delivery Fee- $25.00 plus $10.00 Gas Surcharge-$35.00 Total

Better Value! Membership-Unlimited Delivery, 3 Months' Worth - $60.00 Total * (City Only)

Gas Surcharge for each trip is $10.00.

* Example: If you choose to purchase Food Run Fix's Membership Package, the price is a one-time cost of $60.00. You get our service for three months of our operating hours with a gas surcharge of $10.00 (may change as gas prices rise or dip) for each trip. That means if you, as a member, order during our operating hours, we shop for your groceries, no matter how big/small your order, and deliver them to you with only the gas surcharge. It's a great deal for you and we are at your service!

Grocery Delivery Orders are treated first called, first served.

Rural

One Time Only Rural Delivery - $50.00 Flat Fee Plus Gas Surcharge $10.00

Orders are treated first called, first served.

What types of  pre-paid payment does Food Run Fix accept?

-Visa, MasterCard, Discover and American Express

-Debit Cards


How will my order be handled?

- Since every call that Food Run Fix gets is a "first call, first served" service, my concern is that groceries should go from the store shelf to the vehicle and your home or workplace asap with little gap and I hustle to make that happen.


How will my order be processed?

-As a customer, you browse Food Run Fix's online food isles and add your items to the cart. The prices I have listed are as accurate as I can get them. However, because of constant price fluctuations (a good example is milk or meat), I will confirm each item you cart and it's "real time" price. I then send you the order with the actual price, be it higher or lower, for your final approval and payment.


What stores will you shop at?

-Mainly Madison's Woodman's West and Madison's Woodman's East. We'll also use Pick 'N Save, Festival Foods, Metcalfe's Market, Hy-Vee, Aldi's for Generic Brands & Walmart. If a customer would like Food Run Fix to get items at a specific store and I happen to be close to that location already, we can probably work something out :)


I'm picky about my produce and meat. Can I trust you'll make good choices for me?

- You can count on it! Food Run Fix is very concerned about quality food, and I take pride in making quality selections. If there is a bigger wish about your meat choices, I'll simply take a picture of the product and send it to you for your approval! 


I'm on a budget and would like generic brands, but I don't see them on your site. How can I get them?

- If you see don't see a generic brand, just text me the brand name, ounces and quantity and I'll make sure you get it!


I've decided I don't want my groceries. Take them back!

- No problem, sniff :( Cancel while I'm in the store. It's easier on you and me. I hope to see you again, sometime?


Do you accept coupons?

-No, but we check store flyers and if they have coupons in it for your particular items, we will use them.


Ordering:

With inflation running amok with food, fuel and everything else resembling one of those heart monitors; zig, zag, up then down, I really stand on "real time pricing". What is "real time pricing"? It means I'm actually in the store calculating true prices on your order.

That's right, a real human being making it happen for you. Prices you see on Food Run Fix are close estimates and not guaranteed to be absolute because they change every day, so I have to comb the grocery lanes, see what they got, see the prices, pick the products and give you the shout out! Just like if you were shopping yourself. Simply add your items to the cart.

Paying:

Don't pay anything, regardless of what you see in the cart until I send you the actual invoiced bill of the real time prices, sales tax and my delivery fee, right from the store. You also get the receipt; everything is open and upfront.

Lastly, remember that I am working for you! If there is anything you need to change last minute, you have my number (608) 214-8758 and email, rex@foodrunfix.com. No worries ;)

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